Frequently Asked Questions
Click on a section below to view common queries that get asked about our Desktop Training Courses.
We want to do a course in Microsoft Publisher but have been told that the quality is no good for professional print due to lack of colour palettes. Why is this?
Microsoft Publisher
Basically I think you are referring to the fact that Microsoft Publisher actually defaults to an RGB colour model and not CMYK. It is the latter required by the printers whilst the former is usually for the web or onscreen work.
In Microsoft Publisher 2003 to Microsoft Publisher 2007 simply go to the File >Info followed by Commercial Print Settings, choose the Colour Model then CMYK. Take a look at this Microsoft Publisher Video for more visual information.
All our Microsoft Publisher courses can be run in any version and are full of hints and tips such as the CMYK one above to help you get the best out of the software.
Take a look at our Microsoft Publisher Courses.
Microsoft Publisher Introduction
After the ePubs course will we be able to easily electronically publish our company magazine?
After the ePubs course you will be able to publish the magazine to ereader or directly to an iTunes* account
How does the knife tool work in Illustrator CS5? I hold down Shift but cannot get it to cut in a straight line.
OK.........I can see the logic of using Shift.
Unfortunately it doesn't work with this tool............ if you hold down the Shift + Alt keys and then draw out the line it will be perfectly straight..
If we book a DTP Training Course with you guys can you supply MACs for the course?
DTP Training Course
We can supply any kit needed including MAC's or PC with the software and additional files all preloaded. We would need access to the room in the day prior to the DTP training course. If you would like us to supply kit just mention it at the time of booking. *Unless mentioned during the booking process the computers (MAC or PC) will be loaded with the latest Operating Systems and software.
Our DTP Training Course /s can be viewed here.
Are course manuals included in the course?
DTP Course Manuals
We provide books for the days training. These are usually the Quick Start collection for most of Adobe Creative Suite Training courses and as such are standard for the Photoshop Course, InDesign Course, Illustrator Course and Acrobat Course.
Adobe Training Course Overviews
I cannot find any CMYK support in Photoshop Elements, which seems extremely odd. Am I missing something here?
Adobe Photoshop Elements
Photoshop Elements is quite a cool piece of software but its lack of CMYK support is well known. To be honest its more of a nuisance than an issue, any good print bureau should sort this out easily enough. Do be aware though that when converting RGB to CMYK your image might lose quality. Learn more about colour in Photoshop Elements in this colour management video.
Sounds a stupid question I know but where is the hash key on my MAC?
Quite simply there isn't one but press *Alt + 3 to insert the hash sign.
*Make sure you are in English Keyboard Layout.
When I was on an InDesign course I was shown how to bring in dummy text into pages. It's been a while since I did the course and I can't remember where it is. Jog my memory please.
Draw out a text frame and position the text cursor inside then go to the Type menu and scroll to the bottom of the menu. Select 'Fill with Placeholder Text' and the box will now fill with dummy text.
Where is the word count function in Adobe InDesign?
Select a text frame then click anywhere in the frame with the Type Tool then go to the Info palette where you will find a count for words, line and paragraphs. Select a block of text and InDesign will give you a word count. Want more then install the TextCount.js script from the InDesign installation disc which is found in the Goodies folder
How do I change measurements permanently from imperial to metric in Adobe InDesign? Each time I do this they return to imperial whenever I open a new document.
This is under preferences (Edit >Preferences) and when you change a preference within an open document then the preference remains for that document. You need to change it to be application wide which is done by closing all InDesign documents then going to the Edit menu and selecting Preferences.
Edit >Preferences >Units & Increments & select the measurement option you want to use.
The InDesign to Epubs course sounds interesting? What I need to know is that in addition to getting ebooks onto iPads etc do you also cover the process of transferring them to the kindle?
Yes we cover all aspects of eEpubs including the iPad and indeed the kindle. The course deals with all aspects of electronic publishing starting with creating and laying out a document through to get it on to the relevant device.
If enrolling on one of the courses it is possible to state exactly what we need to cover in Photoshop?
Contact us and we will put you in direct touch with a trainer who will advise you as to the best way forward. Depending on exactly what you / your company want to cover we can work through the best solution for you individually.
Even though I've been using Photoshop for some time I think some of my selection techniques could be improved. I assume that we could cover these on a Photoshop Intermediate course in addition to the set course outline
Photoshop Course
On any of our Adobe Training courses, including the Photoshop course we can work according to your specifications. These Photoshop courses belong to the people that book them and can be tailored accordingly as individually as you. If you wanted to include some Adobe Photoshop Course advanced elements there's no reason why not. Or Photoshop Introduction or Photoshop Workshops...................it really is your decision as the content.
With regard to the Adobe Photoshop course outlines, these again are generic and given as guidance only. We apply a mix and match attitude here, we know one size does not fit all so are happy to perform 'hack and slash' techniques on the Photoshop course outlines.
Drop us a line or ring on the number above to see how we can help further.
There are so many options in Photoshop for selecting items and it is difficult to know which one is best for which job. Could you advise as to the most suitable tool for selecting a colour / colours in a picture?
Selecting in Photoshop
There are a lot of options however for a colour or a range of colour then the colour range tool is probably the best one.
It allows you to select a specific colour or a range of colours within an image.
How do I change the endpoints on the measurements palette in QuarkXpress? I'm not exactly sure what the trainer did to change the defaults.
The default 'Endpoints' in QuarkXpress can be changed (giving you the X1, Y1, X2, Y2) in the measurements palette so lines are measured by the 'First Point' instead. That lets you choose the X1, Y1 co-ordinates for the angle and length of line.
Do you have a question?
If you have a question you would like answered enter your name, email and question below
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Adobe Workshop Training - 3 days
As with all other training workshops I've been able to cover what is relevant to me.
Greta has been great to work with, I've really enjoyed the training
Keeley Clarke, Head Designer HSBC, Birmingham -
Captivate Course
All geeked out today!
Trained on Captivate Training Resource software and LOVED IT!
Great session with Greta
Emma Wallace, Learndirect -
Photoshop Elements 7
The Photoshop Elements 7 training covered everything needed, Greta was really patient and happy to answer and walk through any questions / tasks.
Thank you
Emma Cleary, Lilylolo Cosmetics -
Dreamweaver Course - 2 days
Clearly delivered, easy to understand and remember. Covered all required elements. Enjoyable training session.
Thanks Greta.
M.Waters, Selby College -
I found Greta to be very helpful and knowledgeable. She was easy to approach and made the course fun. The course content was just right and I felt at ease asking her questions.
Rachel Albrighton, PA
Roxhill Developments Ltd, Rugby -
Photoshop & InDesign Introduction Workshop
Thanks Greta today has been so useful for Vic and I, I’m super excited about creating my own beautiful artwork. You have been patient with my questions today. As a complete novice it’s been great that you’ve been flexible in your approach to today’s workshop and the day developed to answer all our questions.
Great value and a friendly personal approach to training kept us interested all day.
Sarah Cross
Managing Director
Uber-UK, Manchester -
Hi Greta,
Just a many thanks for the work you did for me when I had a problem with my computer.. after talking to you on the telephone you arranged a visit to my home and you spent the day teaching me how to really " get to grips" with the software.. I learnt more in those few hours.. than I have by spending hundreds of hours trying to fathom out the programme !! amazing !! and your knowledge IS incredible no wonder you work for so many PLC's ..and the great thing is you are happy to bring that knowledge to an individual ..Thank You So Much ..
Ian Timothy, Stage Hypnotist & Entertainer -
Photoshop Training
Greta was fantastic, highly engaging. We have had Photoshop training before but she blew it out of the water.
E-commerce/Marketing Dept - Doc Martens -
InDesign & Photoshop Course - 2 Days Tailored
As soon as she (Greta) arrived and smiled I knew it was going to be an awesome day – it was! She spun us on our heads
Simon, JH Trading -
Greta is truly a fantastic tutor, very patient, made me feel very comfortable and helped me understand Adobe much more.
Rekka Sharma-Slessor, Depuy Spine (Johnson and Johnson) -
Greta was so flexible with my questions about all the software and any problems. A lovely day – Thank you.
Elisabeth Palmer, Devison Housing -
Greta, I just wanted to say a big THANKYOU for yesterday. It was informative, encouraging and fun. I feel I have made a huge step forward……………..
Tina Collins, Designer, Derby -
We all really enjoyed the course and learnt lots of new things that will make our jobs much easier in the future. Greta is a great teacher and made this course interesting and fun!
Helene Gilmore, Deva Designs Ltd -
Super, would recommend Greta, Fab Tutor
Heidi Smithson, The Original Factory Shop -
Really excellent, just what I wanted, thanks Grets
Rachel Allcock, Chesire Peaks & Plains
